Privacy Policy

We may collect the following categories of information:

A. Information You Provide Directly

When you contact us, request services, or become a customer, you may provide:

• Business name and account information
• Contact details (name, email, phone number)
• Billing and payment information
• Service addresses (for installation or provisioning)
• Device and mobility information (for MDM or support)
• Any other information you choose to submit

B. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Device identifiers
• Pages viewed and usage activity
• Referring websites or links
• General location information (city/state level)

This helps us improve site performance and security.

C. Information From Third Parties

As a telecom and technology partner, we may receive information from:

• Wireless carriers and service providers
• Hardware and software vendors
• Payment processors
• Managed service and cloud partners

This information is used only to deliver services you request.

We use collected information to:

• Provide, operate, and support Services
• Process orders, billing, and payments
• Provision telecom and connectivity services
• Deliver managed IT, mobility, and device solutions
• Respond to inquiries and customer requests
• Send service updates, notices, and support communications
• Improve service quality, security, and user experience
• Comply with legal and regulatory obligations

We do not sell personal information.

We may share information only as necessary to provide Services, including with:

A. Service Providers and Partners

Such as:

• Wireless carriers and network operators
• Payment processors
• IT, security, and cloud vendors
• Technical support contractors

These partners are authorized to use information only to perform services on our behalf.

B. Legal and Compliance Requirements

We may disclose information if required to:

• Comply with law, subpoena, or court order
• Respond to lawful government requests
• Protect the rights, safety, or security of BlueHouse, customers, or the public

C. Business Transfers

If BlueHouse is involved in a merger, acquisition, or asset sale, customer information may be transferred as part of that transaction.

BlueHouse takes reasonable administrative, technical, and physical measures to protect information, including:

• Secure systems and access controls
• Encryption where appropriate
• Vendor risk review and compliance safeguards
• Limiting access to authorized personnel only

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

We retain information only as long as necessary to:

• Provide Services
• Maintain required business records
• Comply with legal or regulatory obligations
• Resolve disputes and enforce agreements

We may contact you by phone, email, or other methods to provide:

• Account and service notifications
• Support responses
• Billing updates
• Business service announcements

You may opt out of non-essential marketing messages at any time.

Our website may use cookies and similar tools to:

• Enhance functionality
• Track usage patterns
• Improve marketing and performance

You can disable cookies through your browser settings, though some features may not work properly.

BlueHouse Telecom Services are intended for business users and are not directed to children under the age of 13.

We do not knowingly collect personal information from children.

Depending on your location, you may have rights to:

• Request access to your information
• Request correction of inaccurate data
• Request deletion where legally permitted
• Opt out of certain communications

To exercise these rights, contact us using the information below.

Our website may contain links to third-party sites or services. BlueHouse is not responsible for the privacy practices of those third parties.

We encourage reviewing their policies separately.

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

Continued use of the Services after an update constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or our privacy practices, contact: